Privacy Policy

Thank you for shopping at SALPET. We are committed to preserving the privacy of all our customers and users of our website. Please note that by using this site, you consent to the SALPET privacy policy.

Personal information

Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, information supplied when you purchase a product. It is our intention that this policy will protect your personal information being dealt with in any way that is not consistent with privacy laws applicable in Australia.

We do our utmost to ensure the security, integrity and privacy of personal information submitted to our website. Unfortunately, no data transmission over the internet can be guaranteed to be totally secure. We do however, take all reasonable steps to protect personal information security on our systems.

In addition, our employees and contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held any us. However, we will not be held responsible for events arising from unauthorised access to your personal information.

Information collected

The Information that can be collected by our website includes your name, email address, shipping address, phone number and credit card information.

Our website can also automatically record information that your browser sends whenever you visit a website including your computer’s IP address, browser type, the pages within our website that you visit and the time spent on these pages and other statistics.

Use of information

We only use the personal information you provide for the purpose for which it was provided, for example to process a transaction. We may also use the information for the secondary purpose of improving our website and your user experience and to send you periodic emails informing you about new products.

We do not provide your personally identifiable information to external third parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser, and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies are an industry standard and are used by most websites. They can be used by web servers to identity and track users as they navigate different pages on a website, and to identify users returning to a website.

We use cookies to provide you with a better, more customised, website experience. Most browsers have a simple procedure to allow you to opt out or allow cookies, but please note that cookies may be necessary to provide you with some features of our online services.

Credit card security

All sensitive information submitted on this website is protected by industry standard technology equivalent to that used by banks for online banking transactions. Our secure web pages use an SSL certificate to ensure the secure transmission of your sensitive information. We do not store credit card details on any of our servers either offline or online.

Changes to our privacy policy

If we change our privacy policy, those changes will be published on this page.

For more information about privacy issues in Australia and privacy protection refer to the Australian Information Commissioner’s web site: www.oaic.gov.au

If you have any queries or concerns about our Privacy policy, please contact us at enquiry@salpet.com.au