We offer a flat $5.00 shipping fee for all purchases Australia wide. If an item is in stock, it will be delivered via Australia Post, typically within 2-5 business days. Some regional and harder to reach areas may take a few days more.
When you place your order you will receive a confirmation email and you will be provided with a tracking number to monitor your delivery. When delivery takes place, Australia Post will deliver your order to your chosen delivery address.
If for some reason you missed the delivery, Australia Post will leave a card to notify you of the missed delivery and you can then collect it at your local Post Office.
We want you and your pet to love your SALPET products, however if you are not happy, we want to make the return process completely fuss free.
All we ask is that you try SALPET and if you’re not happy after 30 days, let us know and we’ll issues a full refund. No questions asked, and no hard feelings.